Terms of Service

• You own your content. You retain all rights to the content you upload or create.
• License to operate. You grant us a limited, non‑exclusive license to store, copy (including in backups), process, and display your content only as needed to operate the Service and provide it back to you. We do not use your content for advertising and we do not sell it.
• Responsibility. You are solely responsible for your content and for having the rights necessary to store it.

The Service is provided on a best‑effort, "as‑available" basis by a hobbyist. We may, at any time and without prior notice or liability:

• modify, suspend, or discontinue any application or the entire Service;
• impose or change storage limits, features, or restrictions;
• permanently shut the Service down.

We are under no obligation to maintain, store, or return your content after a change, suspension, or shutdown.

6.1 Paid features, subscriptions, and donations

The core Service is free. We may offer optional paid features, for example a monthly subscription or additional cloud storage, and may accept voluntary donations.

• Payment processing. All payments and donations are handled by Stripe. You provide your payment details directly to Stripe, and we never receive or store your full card number, CVC, or bank details. How we handle the limited billing data we do receive is described in our Privacy Policy.
• Auto‑renewing subscriptions. Subscriptions are an automatically renewing service: unless you cancel, your subscription renews automatically at the end of each period (for example, monthly) and the payment method on file is charged the then‑current price for the next period, until you cancel. Before you subscribe, the renewal frequency, price, and cancellation method are disclosed at checkout and you provide affirmative consent to these auto‑renewal terms. You may cancel at any time through your account settings or by emailing [email protected]; cancellation stops future renewals and takes effect at the end of the current paid period. We will send confirmation of your subscription and, where required by law, advance notice of an upcoming renewal or price change. Prices and features may change on a going‑forward basis with reasonable notice.
• No refunds. Because this is a hobby service that may change or shutdown at anytime (section 6, 7, 8) and is not intentionally made to make profit, all payments and donations are generally non‑refundable. Exceptions are made by a case by case basis (contact [email protected]). If we permanently discontinue a paid feature, we will likely provide refund or credit, but are not obligated to.
• Donations are voluntary gifts. They do not purchase any product, service, or guarantee of continued availability, and they confer no ownership, warranty, or support entitlement.
• Paying does not change the disclaimers. Even for a paid feature, the Service is provided "as is" and "as available," and the no‑warranty, data‑loss, and limitation‑of‑liability terms below still apply.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, error‑free, or free of data loss.

We are not responsible for any loss, corruption, deletion, or inaccessibility of your data, for any reason, including hardware failure, software error, misconfiguration, attack, or discontinuation of the Service. The Service may go offline permanently at any time. You are responsible for maintaining your own independent backups of any content that matters to you. Do not use the Service as your only copy of important data.

To the maximum extent permitted by law, in no event will hillow (hillow.org) be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, goodwill, or business, arising out of or relating to your use of (or inability to use) the Service, even if advised of the possibility of such damages. To the extent liability cannot be excluded, our total aggregate liability to you for all claims will not exceed USD $100 or the amount you paid us for the Service in the past 12 months (which, for a free service, is USD $0), whichever is greater.

You agree to indemnify and hold harmless hillow (hillow.org) from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your content, your use of the Service, or your violation of these Terms or of any law or third‑party right.

We respect intellectual‑property rights and expect users to do the same. If you believe content on the Service infringes your copyright, send a written notice to our designated agent that includes:

1. your physical or electronic signature;
2. identification of the copyrighted work you claim was infringed;
3. identification of the material you claim is infringing and enough information to locate it (e.g. the URL);
4. your contact information (address, telephone number, email);
5. a statement that you have a good‑faith belief the use is not authorized by the copyright owner, its agent, or the law; and
6. a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Designated copyright agent: hillow (hillow.org) — [email protected] (subject line: "DMCA Notice").

We will remove or disable access to allegedly infringing material and, where appropriate, notify the user. Users may submit a counter‑notice if they believe material was removed in error. We will terminate, in appropriate circumstances, the accounts of users who are repeat infringers.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access at any time, with or without cause and with or without notice — including for violation of these Terms. On termination, your right to use the Service ends immediately; data handling after termination is described in the Privacy Policy (including the 90‑day backup window).

The Service relies on third‑party infrastructure (for example, Cloudflare) and payment processing (Stripe), and may offer optional third‑party sign‑in (for example, Google, Microsoft, Discord, or Telegram). Your use of those third‑party services is governed by their own terms and privacy policies, which we do not control.

Talk to us first. Before filing any lawsuit or formal claim relating to these Terms or the Service, you agree to first contact us at [email protected] with a short description of the dispute and what you would like us to do, and to give us at least 30 days to try to resolve it informally in good faith. Many issues can be resolved quickly this way.

Time limit to bring a claim. To the maximum extent permitted by law, any claim or dispute arising out of or relating to these Terms or the Service must be filed within one (1) year after the event giving rise to it; otherwise it is permanently barred.

This Service does not use mandatory arbitration. Disputes that cannot be resolved informally are handled by the courts identified in Section 15 (Governing law).

These Terms are governed by the laws applicable at the operator's place of residence in the United States, without regard to conflict‑of‑law principles. You agree that any dispute will be resolved in the courts located there, and you consent to their jurisdiction.

We may update these Terms from time to time. We will update the "Last updated" date and, for material changes, make reasonable efforts to notify account holders. Your continued use of the Service after changes take effect means you accept the updated Terms.

hillow (operating as hillow.org) Email: [email protected] Website: https://hillow.org